![]() ![]() You need to keep these tips in mind before returning an item at Old Navy. They accept returns for most products within 45 days of purchase. If any item arrives damaged, you can contact customer service to file a damage claim at 80. Old Navy has a customer-friendly return policy that allows for easy returns and exchanges. You do not have to pay for the shipping fee, and they offer free returns. Old Navy offers the flexibility for you to return faulty or damaged items. Read the return policy methods to return the items. If you are not able to cancel your order, you can easily return your items to Old Navy. Orders canceled with an item purchased using a promotion code or special deal will not be eligible to receive that promotion code again. You have 45 minutes after placing the order to change or modify the order. Old Navy provides its customers with the facility of canceling the order after they have placed the order. Third-party items are excluded from the extended holiday return policy. It will take 5-7 days for the return mail. Online items should be returned via mail and must be received by the facility by January 15, or 30 days from the date of shipment. Items purchased between November 1 and December 24 online or in-store must be returned within 30 days of purchase or till January 15. If you don’t have a receipt or you lost it, the original credit card or the order confirmation email can be used as proof of purchase. I just recently began shopping at Old Navy again and was not aware they changed their return policy. Proof of purchase, i.e., a receipt, is required for the return, refund, and exchanges. ![]() The Priority Shipping Charges cost $25, and it takes 1-2 days to deliver.FREE SHIPPING ON 50+ FOR REWARDS MEMBERS SIGN IN OR JOIN Details. Skip to top navigation Skip to shopping bag Skip to footer links. Find out more about our online return and exchange policy. The Express Shipping Charges cost $17, and it takes 2-3 days to deliver. But in case you dont, were here to help you exchange or return your items. ![]() We also offer big and tall sizes for adults and extended sizes for kids. Shop mens, womens, womens plus, kids, baby and maternity wear.
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